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INFORMATION
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My Pet Goods Limited is
always trying to improve the service and products we offer
to you. As part of our ongoing |
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improvements we
will be adding new product categories,
features, news events, competitions and
more. If you |
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would like to make any suggestions about our web
site please use the form on the Contact
Us page. We want |
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your shopping experience to be both enjoyable
and rewarding. Use of this website is subject to
acceptance of our |
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Terms & Conditions. |
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ORDERING
GOODS |
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When items are ordered
online through us you will receive an e-mail notification
confirming the order you |
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have placed with
us. We will try to despatch the goods within
24 hours. If any items are out of stock we
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will notify you
by e-mail and make a full refund to you for
any items which we are unable to despatch. |
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Shipping
RATES |
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Orders are sent Recorded Delivery First Class Land or Airmail Mail. |
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Shipping Rates are based
upon the value of the order: |
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| Value of Order |
£1
- £49.99 |
Over £50 - |
| United Kingdom |
£4.95 |
Free |
| Europe (EEC) |
£12 |
£12 |
| Rest of the World |
£20 |
£20 |
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Refunds |
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We offer a full refund
within 7 days of purchase the value of the goods purchased
from us. We can only take |
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back goods which are Unused and where heat
sealed packaging has not been opened. If you
require a refund |
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within
the 7 day period please e-mail: orders@mypetgoods.com
before sending back the items.
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Refunds are not possible after the
7 day period. |
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How To Return Goods To Us |
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All iems should be
sent by Recorded delivery, this is your proof of
despatch. Please use suitable packaging |
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and address it to: My Pet Goods Limited, Beacon
House, Hill Brow, nr.Liss, Hampshire, GU33 7PU |
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